Please keep sharing what you know about contacting Dropbox with GetHuman and keep sharing with others so we can together make customer service less frustrating. It's hard to tell if companies like Dropbox offer customer care over live chat, so we started compiling this information and best alternatives from customers like you.
GetHuman can then route you to the best twitter or web information for your specific problem. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. The reason why most customers are looking to chat with Dropbox is because they have Account Stopped Working, Cancel Account, Update Account Info, Upgrade Account, Account Access and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. As always, GetHuman can still help you fix your issue using our tools that guide you through just about any Dropbox problem you encounter with best techniques and tools that save you time. Not only does Dropbox not have a live chat option, but they also don't have a phone number, which probably means that they don't have enough customer service staff to handle having live conversations with their customers. In the last 18 months, 15,456 customers have searched for Dropbox live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. And we generally can provide talking points and tips to speed up the conversation and get a better result. GetHuman always knows the way to live chat with a company like Dropbox when it's available. Help me with my issue Chatting with Dropbox Customer Service I recently switch from a defunct email account to my current account.
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